Terms & Conditions

Your item will ship in 3-4 weeks.

These items are special order items that require some additional time before they can be shipped. Once your item is ready, your payment is approved, and the receiving address is verified your item will ship.

You may order online or via telephone with a credit card through our secured server. Visa, Mastercard, and American Express are accepted. ALL orders shipped via UPS, street address required. Please check your order when it arrives to make sure that all items are present. Any discrepencies must be communicated to us WITHIN 7 days of receipt of order. PurpleEaglesStore.com is not responsible for missing items after 7 days.


RETURNS/EXCHANGE- All returns must be called in to a customer service representative at our Toll Free 1.800.397.6707 number to receive authorization.


RETURN PROCEDURE: 1) To obtain a Return Authorization (RA) number before shipping your product, please call customer service or send us an email. For faster service, please include the following in your email: name, invoice/order number, product being returned, and the reason for return request.  2) NO returns of any type will be accepted without a valid RA number. 3) Your RA number must appear clearly on the outside of the return shipment. 4) The customer is responsible for shipping charges on all returned items. Toll-Free Customer Service: 1.800.397.6707


REFUNDS- Once your return has been received, please allow 7-business days to process your return. Returns will be refunded with a check. Please allow 30 days from the date we receive your return for a refund by check.